Canon 7d-2 lock up
Nov 21, 2016 17:00:03 #
wer224
Loc: Bergen county NewJersey
Hi all I have a 7d /2 since the release last year with no problems, well yesterday I was shooting in manual, I use back button focus I had a 24/70 2.8 lens on which I used since the camera purchase. had a canon 600 ex/rt flash on. I was shooting my niece's bd and snapped something like 30 pics then tried to focus on a different subject and the camera locked up.turned flash off, took flash off camera, shut camera off when turned camera back the pic that I was going to snap was there all blurry as a pre focus state. The only thing that I could do to make camera operating again was to pull the battery out. Any suggestions or anyone have a similar problem? One other thing I had two cards in one recording jpg and the other raw both have plenty of room on them. thanks for any hints of what happened
Nov 21, 2016 17:16:59 #
Sounds like it needs sent to Canon Service. They are quick. I have a &D Mark ii that flat out quit on me and I sent it to them. Turns out it was a circuit that fried. Was back in my hands within a week. Didn't cost me a thing as it was within the first year. Good luck!
Nov 21, 2016 17:24:01 #
wer224
Loc: Bergen county NewJersey
I think I'll give canon a call and see what they say hope this is not a trend
Nov 21, 2016 17:43:30 #
wer224 wrote:
Hi all I have a 7d /2 since the release last year ... (show quote)
Pulling the battery out is the camera equivalent of cold-booting your PC. It was the commonsense thing to do. I'd wait and see if the problem recurs before seeking repairs or even contacting Canon.
Nov 21, 2016 17:56:45 #
Nov 22, 2016 07:19:32 #
Nov 22, 2016 07:37:13 #
wer224
Loc: Bergen county NewJersey
It only happened once I have three other l lens, within a week ago I bought a 85-1.8 prime no problem with that one either
Nov 22, 2016 07:49:26 #
wer224
Loc: Bergen county NewJersey
Just thinking ,since I only have the canon 85 1.8 non l prime a week now could this lens be the culprit by messing up some software in camera ??
Nov 22, 2016 07:59:38 #
wer224 wrote:
Just thinking ,since I only have the canon 85 1.8 non l prime a week now could this lens be the culprit by messing up some software in camera ??
Go to the shooting menu Red Camera 1 and under Lens aberration correction check and see if all of the three options are turned on or off. This may cause some issues with certain lenses.
Hope this helps.
Nov 22, 2016 16:37:22 #
mwsilvers
Loc: Central New Jersey
DWU2 wrote:
Pulling the battery out is the camera equivalent of cold-booting your PC. It was the commonsense thing to do. I'd wait and see if the problem recurs before seeking repairs or even contacting Canon.
This is the advice I would also suggest. It may be someone as simple as a software corruption which was resolved by the cold boot. Unless it happens again I wouldn't do anything. If our does reoccur try to determine whether occurs regardless of the lens used.
Nov 22, 2016 16:49:06 #
wer224
Loc: Bergen county NewJersey
I called canon today, they know of no issues with the camera lens combo and new 85 mm lens they said it could be a bad sector in mem card they said try to clean contact's and try firmware update other than that they took my phone # as a record if I still have issues let them know
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