jerryc41 wrote:
Where self-checkouts are in use, there is often just one or no regular registers open. That results in long lines at the DIY registers. Also, they will often assign just one employee to oversee all those DIYs, and he can't service three problems at once.
I never use DIY when I have produce because I have to look a code and then enter it. DIY can be very fast is the person knows how to use it, but many have no idea.
In my area (very high population), the grocery stores, Walmart, Home Depot, etc. . . all have more than one employee working the DIY area while having plenty of registers opened during peak hours. It's been --and continues to be-- a good experience for me.